Afterschool Program: Fine Arts Enrichment

Thank you Joseph for providing the feedback and admitting that you are fully aware of who SMAcademy is and the chargeback that you filed stating that you did not know who we were is fraudulent. I am sorry that we had to file a theft of service due to this however I am willing to address the stated review here. You enrolled your student in an Afterschool Fine Arts Enrichment program and would not allow your child to participate in anything scheduled. Instead, your son was only allowed to be picked up and allowed to work on his homework for 2+ hours only. During this time, you would call your son's apple watch 2 to 3 times and he would speak to you on speaker phone or he would ignore your calls as he knew you were calling to make sure he was doing his homework. You complained about his 4th grade teacher at Parson Elementary giving him too much homework. While we provide homework help, the program is not designed for students to only do homework. We offer tutoring services that you did not request or pay for which also has a time limit. Homework overall is meant to be done at home. It is ultimately the responsibility of the parent. You never picked the child up from the program but often times sent someone else who was constantly running late. With these factors in place, I suggested to you via email that it may be best to find another afterschool program that did not have a specific program type or one that only focused on homework. Again, homework is assigned by the school and not our center. This is an issue to address with the school as you stated that your son was being tested for a learning disability which also could factor in the time that it would take him to complete his assignments. Thanks again for your feedback and I do hope that you found a program to assist your son and that you find the time to help him at home.