The below is only applicable for our 1 day and 5 day camps:
We understand that sometimes unforeseen circumstances may arise that require a cancellation of your child's participation in our camp program. To ensure fairness to all parties involved, we have established the following cancellation policy:
- Cancellation requests made prior to the camp start date will receive a full refund of the camp tuition, minus a 15% booking fee per child per session (this is the fee that Activity Hero charges, and not iCode)
- If enrollees transfer to another camp, the booking fee will be waived.
- Cancellation requests made after the camp start date will not be eligible for a refund.
- In the event that the camp session is cancelled by the camp due to unforeseen circumstances, such as inclement weather or low enrollment, we will offer a full refund of the camp tuition or a credit for a future session.
Thank you for understanding our cancellation policy. If you have any questions, please feel free to contact us.