My two kids attended 2 days of summer camp in July 2019. On July 17 after I picked my kids my older one told me that the younger one got bullied and kicked in the head repeatedly by other kids and that he was crying and none of the staff noticed on their own. I went back to the checkout counter to ask what happened, and the staff told me that a couple of other kids indeed did do that to my younger one. When I asked them why they did not inform me at the pickup about this, they didn't give me any proper answers.
My 7 year old son was constantly bullied during their free time while they were on the indoor soccer field. Someone kicked my son and he fell down and while he was still down other kids started kicking him hard on this head and a kid came running and threw the ball on his head. My son was crying and yelling stop but no one noticed. At this point my 11 year old stepped in to save her brother and after about 10 mins when none of the staff still noticed all the commotion my daughter took her brother to the staff and the staff told him "what do you want me to do about it?". When my daughter told the whole story, they asked her what she was doing there. My son's head was hurting and they gave him ice pack.
I am appalled that these people did not care to inform me about all this on their own and also that they do not take strict actions against such bullies. They said he did not pass out or get a concussion so they did not call me. My son's head was still hurting when I picked him up at the end of the day. When I trust anyone with my kids I expect them to take care of them and keep them safe.
Anyone who takes responsibility of kids needs to know how dangerous head injuries can be.
Do not send your kids to this place if you care for the safety of your child.