Reviews for Summer Horse Riding Camp 4.2 (27)
(Summer Horse Riding Camp)
July 14, 2024
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Shuhui Zhang
Verified Purchase
My daughter love this horse riding camp so much. The horses are very friendly.
(Summer Horse Riding Camp)
April 1, 2024
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Èè
Verified Purchase
This camp is extremely unreliable. I applied for the spring break camp from April 1st to April 5th. Chaparral Ranch sent me a cancellation email at 9 p.m. on March 31st, and I saw the email at midnight. I believe parents can understand my feelings right now, anger and shock. I had to start looking for a new camp for my child in the middle of the night. Chaparral Ranch's extremely irresponsible behavior makes it difficult for people to trust that they will be responsible for teaching children how to ride horses.
Susan Pennell
April 1, 2024
Thank you for sharing your concerns with us. We sincerely apologize for any inconvenience caused by the cancellation of the spring break camp your child was enrolled in. We understand how frustrating and disruptive this experience must have been for you and your family.
Our intention is always to provide a reliable and enjoyable experience for all participants, and we regret that we fell short of your expectations in this instance. Please know that your feedback is invaluable to us, and we are taking steps to ensure that such situations are minimized in the future.
While we regret the need to cancel the camp at your preferred location, we would like to offer you the option to join us at either our Milpitas or Woodside locations. Additionally, we understand the urgency in finding alternative arrangements for your child, and we are more than happy to assist you with a refund, if possible.
We understand the importance of trust and reliability when it comes to entrusting us with the care and education of your child. We assure you that we are committed to regaining your trust and providing a positive experience for you and your family in the future.
Please feel free to reach out to us directly if you would like to discuss your concerns further or if there is anything else we can do to assist you.
Thank you for your understanding, and we hope to have the opportunity to serve you again under more favorable circumstances.
Our intention is always to provide a reliable and enjoyable experience for all participants, and we regret that we fell short of your expectations in this instance. Please know that your feedback is invaluable to us, and we are taking steps to ensure that such situations are minimized in the future.
While we regret the need to cancel the camp at your preferred location, we would like to offer you the option to join us at either our Milpitas or Woodside locations. Additionally, we understand the urgency in finding alternative arrangements for your child, and we are more than happy to assist you with a refund, if possible.
We understand the importance of trust and reliability when it comes to entrusting us with the care and education of your child. We assure you that we are committed to regaining your trust and providing a positive experience for you and your family in the future.
Please feel free to reach out to us directly if you would like to discuss your concerns further or if there is anything else we can do to assist you.
Thank you for your understanding, and we hope to have the opportunity to serve you again under more favorable circumstances.
(Summer Horse Riding Camp)
August 6, 2023
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Annekathrin Chatterjee
Verified Purchase
My son, a 13-year old, took a total of three weeks of horse camp over the summer. The staff gives a very solid foundation on riding skills, safety around horses, caring for horses as well as horse terminology. Their focus is on safety of children and horses as well as teaching the joy of riding. On Friday groups do a fun relay that reinforces all the concepts in horsemanship that the children have learned. As a treat, kids received a cookie at the end of the day. Aside from the daily riding lesson, kids get to explore this beautiful county park. Lots of birds to see. If you would like your child to learn how to handle large animals in a safe manner, then this camp is the way to go.
Susan Pennell
August 7, 2023
We are so thrilled that your child had so much fun! We really focus on education and sharing the bond between horse and human, and we are thrilled that that was your sons take away from camp! We hope to see yall again soon :)
(Summer Horse Riding Camp)
July 9, 2023
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Rehab Ahmed
Verified Purchase
It was a great experience to my son. The instructors divide kids into groups and each group ride horses for about an hour. All instructors were very professional, kind and funny. For the rest of the day, kids were learning about horses, how to groom them, how to tie knots, exploring nature and playing together. The horses have very unique personalities and kids learned how to deal with each one. We will definitely be back for either another camp week or other horse riding activities.
(Summer Horse Riding Camp)
March 29, 2023
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Silvia Avila
Verified Purchase
My son attended camp last year; he was very excited to be able to ride a horse and learn about them. His first day didn't go as planned, and he got scared; we communicated with the staff at Chaparral Ranch, and they were very understanding. The staff worked closely with my son, they were very patient and helped him feel comfortable on the horse, my son had a great experience.
We signed up my son to go back to camp this summer!!
We signed up my son to go back to camp this summer!!
Susan Pennell
March 29, 2023
Thank you for your kind words. We love having all of our kiddos in camp and cannot wait to have him back this year!
