If you need to cancel a registration because you are directly impacted by COVID (even after class begins) we will not charge any cancellation service fees, only the nominal non refundable admin deposit, and you will receive your full purchase price as a transferable credit for any future BEan program, valid until the end of September 2023.
Cancellation and Refunds
If you need to cancel a registration after your child's program has been in session for 2 weeks, BEan In Nature will hold a 1 month of payment as a cancellation service fee per child so that we might have time to try to fill the open spot in the program .
If we cancel a class, we will either:
1. Give you full credit for a later BEan program good now through September 2023. (Accepting a credit rather than a refund allows us to continue providing these critical services and programs);
or
2. Give you a full refund minus nominal non-refundable deposit: Reach out to us via email at beaninnature@gmail.com and we will provide a full refund. Put “REFUND” in the subject line, and please know that it may take up to two weeks for finalization of refund, but we will get back to each and every one of you.
Program Day Cancellation Policy:
- BEan In Nature programs hold class during most all weather. There are occasions, although rare, when dangerous weather or other environmental conditions out of our control, force us to cancel our program in the interests of student and staff safety. During these rare situations, we take every safety precaution to hold program when possible by finding safety in other alternatives such as site relocation.
- Typically early AM notification on the day of class, to allow for maximum analysis on the safety of the weather, air or other for us to be outside.
- Due to these events being out of our control, we cannot offer refunds for cancelled days *Although, when the calendar allows, we do our very best to offer families, an INCLEMENT WEATHER MAKE UP DAY during the program year. If needed for a 2nd MAKE UP DAY we will offer our ZOOM WILD EARTH CLASS for the students that day when we are inside!
- Some examples when a program may be cancelled or cut short include:
- Wind advisory: when wind forecasts are predicting sustained winds around 35-40 mph, or gusts around 45-50 mph. Often wind is site specific and the decision to cancel program will be decided in the field on the day of program.
- Heavy Rain causing flooding or road closures and site access due to slides.
- Air Quality: Air Quality Index above 100 as determined by airnow.gov
- Lightning: Lightning is also site specific and will often be determined on the day of program in the field.
- Forest Fires: The location of the fire, smoke, and emergency services alerts will determine program status.
- Earthquakes or other natural disasters. Hard to predict most of these.
- If a program is cancelled due to low enrollment, tuition and deposits will be fully refundable or transferable.
