CANCELLATION/REFUND/TRANSFER POLICY:
This section and the ones preceding apply to all participants, minor child and adult. Our policy applies to all transfers and cancellations regardless of original sign-up date.
POLICY FOR Regular Session Rock Out!, Saturday Rock Out, Pre-K Rock Out!, Advanced Rock Out!, Elder Rock Out!, RBL Graphic Novel Squad, UGLY BABY Makers, RBL Supergroups and any and all regular in-person or online session classes: All enrollment fees include a non-refundable deposit equal to 50% of the enrollment fee. If the Participant’s or Adult Participant’s enrollment is cancelled within two (2) weeks of the session’s start date, there will be no refund issued. If the Participant’s or Adult Participant’s enrollment is cancelled prior to two (2) weeks of the session’s start date, a refund of the enrollment fee, minus the non-refundable deposit, will be issued.
If you wish to transfer your Participant’s or Adult Participant’s session to another session, approval by the Directors of RBL of such transfer will be determined on a case-by-case basis and per availability. RBL cannot guarantee a transfer is possible.
POLICY FOR RBL Summer Camp, Summertime Rock Out! Camp, Summer Video Bing Bong Camp, Wintertime Camp, Spring Break Camp, and any and all week long camps of any kind: All enrollment fees include a non-refundable deposit equal to 50% of the enrollment fee. If the Participant’s or Adult Participant’s enrollment is cancelled within two (2) weeks of the session’s start date, there will be no refund issued. If the Participant’s or Adult Participant’s enrollment is cancelled prior to two (2) weeks of the session’s start date, a refund of the enrollment fee, minus the non-refundable deposit, will be issued.
If you wish to transfer your Participant’s camp week to another week, approval by the Directors of RBL of such transfer will be determined on a case-by-case basis and per availability. RBL cannot guarantee that a transfer is possible. If a transfer can be made, there is a penalty fee equal to 50% of the enrollment fee and of a processing fee (the amount of which will vary) if the request to transfer the Participant’s camp week to another week is made within two (2) weeks of the original camp week’s start date.
POLICY FOR One Day Camps, Classes, or Events/Clubhouse Nights/Movie Nights/Arty Bing Bong Night/Girls Night Out/Yoga Classes: Enrollment in these camps/classes/events are non-refundable and non-transferable.
If you wish to transfer your Participant’s camp week to another week, approval by the Directors of RBL of such transfer will be determined on a case-by-case basis and per availability. RBL cannot guarantee that a transfer is possible.
POLICY FOR Non-Compliance with COVID-19 Vaccination Requirements: Any Participant not in compliance with RBL’s vaccination requirements will not be allowed to participate in RBL Activities of any kind and their spot will be immediately canceled by RBL, and no refund will be provided or transfer allowed.
