KidSmart Academy

Dear Parent,

Thank you very much for taking the time to review our camp. We truly appreciate your feedback and are delighted to hear that your daughter had an excellent time with us.

We want to assure you that our policy is to create an environment that encourages social interaction and sharing of thoughts during activities. However, it is our responsibility to ensure a productive and respectful learning environment for all campers. We understand that your son had some difficulties and despite our efforts to manage the situation, there were instances when his behavior became disruptive. We want you to know that we tried various strategies to help him integrate better with the group, and at no point was he punished inappropriately.

Regarding the sibling interactions, we did observe some instances of fighting between your children, and we worked to mediate these situations to ensure both were comfortable. We continue to foster a nurturing environment where all children feel safe and heard.

About the age group, your son was indeed not the oldest. We had three other boys older than him in the camp who blended well with the rest of the group.

On the matter of pickup times, we understand that delays can occur. Even though you were late for 40 min., we did not charge you any money as we value your patronage. Our late policy is $1 per minute. We want to clarify that our camp ends at 5pm and we encourage parents to pick up their children promptly to maintain our schedules and routines.

We hope this explanation offers a clearer picture of our policies and practices. We value your feedback and will use it to improve our services. Thank you once again for entrusting your children with us. We look forward to welcoming them back at our camp in the future.

Best regards,

Shilpa

Hi Mr. Zhao, Glad your son liked it, thanks! We enjoyed working with him. Looking forward to serving you in upcoming camps :)

Hi Mitch, Thanks for taking time evaluating us, I appreciate it! I am glad your daughter loved the art and outdoor activities at camp. Looking forward to work with you in future! Best wishes for new school year!

Hi Katie, Thanks for the feedback. We will keep offering the same. It was great working with your child. Looking forward to see you again! All the best for new school year!

Hi Gina, This is Shilpa, director of ArtSmart Studios / KidSmart Academy. Please accept my sincere apologies for the experience. We take it positively and use it to make new / change policies. We have allotted time slots for both activities as mentioned in camp itinerary. Lego Robotics was offered in the morning since it requires more focused effort and brainstorming to create robots and learn programming. Programming is mostly the critical part than building it. Art was offered during noon time as it is peacefully creative and calming activity. We want students to interact and discuss programming difficulties with each other to be able to make the robot work. Kids are new to programming hence they need each other's ideas and views to proceed.
During pick up time we see that kids are engaged in some fun activity such as - musical chairs, freeze dance, Lego creations, carnival games such as tossing things etc.
Regarding Art, I am glad that your kids did a great job in art project. Sorry again and wish you happy times :)