Reading BOOTCAMP

Please be aware that we have a No Refund Policy for all services. Refund requests,
including, but not limited to, those made by Students who cannot attend or use services,
regardless of the student’s reason(s), and regardless of whether the Student provides us
with advance notice, will not be honored. Should you choose to cancel a prepaid Package
after attending your first session, you will be billed for the remaining amount of the
Tutoring Package price and will receive credit for the remaining balance that you may
use towards another package. In the event of switching to another Package, we offer the
remaining balance as credit towards the next package. Exceptions may be made only in
cases in which a Student cannot attend due to serious illness or the death of an immediate
member of the Student’s family. In these cases, official documentation may be required.

No refunds only Store Credit will be honored. 

The Client/Student may cancel tuition/lessons by giving at least 24 hours prior notice to
the Tutor in which case no tuition fees will be incurred. Lessons not attended by the
student without giving 24 hours prior notice to the Tutor shall be charged at the full
rate. All sessions are to be completed within a 30-day time-frame in accordance with the
1st-day sessions began. If sessions are canceled on the part of the client/student (within
the 24-hour policy), a makeup session must be arranged within 7 days or those missed
hours will be lost. Fees are based upon the Student’s undertaking to attend all lessons as
stipulated in the schedule above and no discount or refunds shall be given in respect of
lessons not attended by the Student.