Enrollment and Payment:
- All financial transactions are quoted and processed in U.S. Dollars.
- Full payment is due upon enrollment, or as per the Pay Over Time schedule, if applicable. Participation in camp programs is contingent upon full payment.
- For the Pay Over Time option, automatic payments are scheduled as per the terms at registration. Failure of payment may lead to account cancellation, as per the terms below.
Change & Cancellation
- Transfers to different sessions or locations are free until 21 days before the first camp start date, subject to availability.
- Integem may limit changes or cancel programs due to operational reasons.
Refund and cancellation policies include:
Full refund within 24 hours of enrollment, if one week before the first camp start date. No refunds if registration occurs within one week of camp start or after the camp has started.
Until 21 days before the first camp start date, options for cancellation include:
- Refund to your original payment method (minus $49 registration and $150/week cancellation fee).
- Integem credit equal to your full payment, valid for 5 years.
- No refunds or credits within 21 days of the first camp start date.
- “First camp start date” refers to either the first day of the initially enrolled session, regardless of any changes, or the first day of the currently registered camp date, whichever comes earlier.
Cancelation By Integem
If Integem cancels a session, you have the option of either a 100% refund to your original payment method or a 110% credit for future camps, except if the original payment was made using camp credit or a gift certificate. In that case, you can only receive a 100% refund. The future camp credit is valid for 5 years.
If no camp is available within 20 miles of designated community, options include transfer at no cost or full refund.
Cancellations/Modifications Required by External Events Beyond Integem’s Reasonable Control
Integem shall not be liable to any customer for Integem’s need to cancel, modify or postpone camp as a result of events that are beyond Integem’s reasonable control (a “Force Majeure Event”). Integem incurs substantial non-recoverable costs and expenses of its own in planning, preparing, and pre-paying amounts for camps. Accordingly, if Integem cannot operate a camp as originally scheduled or it is interrupted due to any Force Majeure Event, customers will receive a credit for all monies paid, which must be redeemed for services in 5 years from the date the credit was issued. In the event of an interrupted camp program, the amount of the future camp credit will be pro-rated for the missed portions of the program. Cancellation, modification or postponement by Integem for causes described in this section shall not be a violation of its obligations to any customer and will not be deemed a “failure” to provide services.
Force Majeure Events include, but are not limited to, such “acts of God” or events as actual or threats of: (i) epidemics or pandemics, or other public health issues or emergencies (such as but not limited to the current COVID-19 pandemic); (ii) severe weather events or natural disasters such as but not limited to hurricanes, earthquakes, tsunamis, tornadoes, fires, floods, volcanic activity or landslides; war (whether declared or undeclared); (iii) terrorist activities; (iv) incidents of violence, riot, sabotage or civil commotion; (v) strikes or labor disputes or lockouts; (vi) government orders, sanctions, actual or potential quarantines, or other restrictions affecting activities in or around a camp location; (vi) chemical or radioactive contamination; (vii) any other reason that makes it actually or potentially impossible, such as power outage, internet outage, or water outage, or illegal for Integem to offer camp services as originally contracted; or (viii) unavailability of camp facilities due to (i)-(vii) above.
Certificates/Vouchers
All certificates/vouchers are transferable, but they are non-refundable and not redeemable for cash. Certificates/vouchers must be redeemed at the time of registration. Certificates/vouchers are valid until the specified expiration date, without exception. They are valid for up to the amount issued, and any amounts not used are forfeited.