CANCELLATION POLICY
We are now charged by our registration processor for all activities cancelled by a parent. Therefore, we have had to implement a processing fee for all cancellations (see below). Alternatively, a credit can be issued for the full amount of the activity and be used toward a future program within one year. Refunds or credits will NOT be provided without 24 hours prior notice or for no-shows (72 hours for multi-day camps, 1 week for after-school programs).
Please email info@discoversciencecenter.com or call 770 641-9336 to cancel your registration.
INDIVIDUAL LABS/WORKSHOPS:
Homeschool labs, Scout workshops, Parents' Night Out
Refunds will be issued, minus a $5 processing fee for each workshop, up to 24 hours before the workshop begins. Alternatively, a full credit will be issued up to 24 hours before the workshop begins.
No refunds or credits will be issued for cancellation less than 24 hours before the start of camp, early withdraw, scheduling conflicts, illness, or behavioral dismissal.
MULTI-WEEK COURSES:
Homeschool courses
Refunds will be issued, minus a $20 processing fee for each course, up to 24 hours before the program begins. Alternatively, a full credit will be issued up to 24 hours before the course begins.
No refunds or credits will be issued for cancellation less than 24 hours before the start of camp, early withdraw, scheduling conflicts, illness, or behavioral dismissal.
AFTER-SCHOOL PROGRAMS:
Refunds will be issued, minus a $20 processing fee, up to one week before the program begins. Alternatively, a full credit will be issued up to 24 hours before the after-school program begins.
No refunds or credits will be issued for cancellation less than one week before the start of the program, early withdraw, scheduling conflicts, illness, or behavioral dismissal. No refunds will be issued in the event the school cancels school or after-school activities due to weather or other circumstances – the missed class will be rescheduled or a credit will be issued.
DAY CAMPS:
Refunds will be issued, minus a $10 processing fee for each course, up to 24 hours before the program begins. Alternatively, a full credit will be issued up to 24 hours before the day camp begins.
No refunds or credits will be issued for cancellation less than 24 hours before the start of camp, early withdraw, scheduling conflicts, illness, or behavioral dismissal.
MULTI-DAY CAMPS:
Summer Camp, Winter and Spring Break Camps
Refunds will be issued, minus a $20 processing fee for each course, up to 72 hours before the program begins. Alternatively, a full credit will be issued up to 72 hours before camp begins.
No refunds or credits will be issued for cancellation less than 72 hours before the start of camp, early withdraw, scheduling conflicts, illness, or behavioral dismissal.
When possible, we bulk ship science kits going to the same location so that we can pass the savings in shipping along to you. Kits are kept as light as possible to minimize the cost of materials and shipping. Unfortunately, we had not gotten to offer your partial shipping refund before your comment. If you check your card you will see that it has been completed.