Our Mission at Creatively WILD Art Studio, we aim to create a sacred place to work and play. We are a safe nurturing non- judgmental environment, where people can express themselves, through artistic freedom and relaxation of authentic self-expression as they contribute to the world around them. We want your experience to be a happy joyful one at our studio, if there is anything you need please reach out to us, we design our experience around your needs & goals and want you to get the most out of your time with us.
Payment Full payment is required prior to attending any in studio or online class Payment can be made on our website.
IN STUDIO + ONLINE ART CLASSES
CAMPS | SUMMER + ALL YEAR ROUND DURING SCHOOL RECESS
CWAS is not responsible for issuing refunds for any missed classes.
In the event that you need to postpone a registered class (CLASS PKG or single day sign up), please notify us by email at least 48 hours in advance of your class. If notification of cancellation is NOT made within 48 hours, you will be charged for your session regardless of your non-attendance.
If you're looking for a refund or class credit for a full class PKG, you will need to back out of the class at least a full week before it starts. We would need to receive notification of this by email. We know this seems very strict, but since our spots are limited and teachers are booked in advance it's hard to deal with last-minute bailing. We hope you understand we cannot run our classes according to every student’s personal schedules. We recommend individual class options for anyone with a tricky schedule.
If you cancel your session in time, we can either credit you for the remaining sessions (valid for 6 months from the date of your original enrollment) or refund you, minus the admin fee of $75. We do not offer refunds on single day sign ups, but we receive notification in time at least 48 hrs in advance we can reschedule for you.
Rescheduling is NOT GUARANTEED it is subject to availability in other classes. If you fail to notify us prior to missing a class you will be marked as a no show and forfeit any right to re-scheduling of your class. No re-scheduling can be accommodated after a session is over or carried over into new sessions. All rescheduling is at the discretion of Creatively WILD Art Studio.
If you do not show up for any in-studio scheduled class or camp that you are enrolled in, you are marked as a no show and are NOT entitled to any credit or rescheduling.
If enrollment goals are not met, the course CWAS reserves the right to cancel a session up to 48 hours prior to the class. We will notify you to reschedule the class to an alternative upcoming date or give you the option to transfer into another class. Or we can offer you a class credit which can be used within a six month period.
On occasion, a course start-date may be pushed back if enrollment goals are not met. In this instance, you will receive a credit for the price of the class that did not take place.In the event of a total class cancellation due to unforeseen circumstances, and if a student is unable to switch into another class offering, a full refund will be granted.
Online Classes
How it works: Online Art Classes are provided Live at the advertised class time, with real-time group & individualized guidance.
Each online course is available for virtual "remote" learning to anyone with access to an internet connection and a device with a microphone (Laptop, computer or tablet)
After signing up for a class you will receive a link via email to join the class via Zoom. You will need to download the FREE Zoom App to your device prior to class time. If you have never used the App before, we recommend giving yourself enough time prior to class to set up, in order to trouble shoot any issues that might come up, so you are both prepared & in time for your class.
If you are signing up for an individual class, please note these are offered as taster options. For any student interested in a more comprehensive learning experience of their preferred media, we recommend signing up for a full class PKG ( these also include small discounts). For students interested in pursuing a career in the visual arts, we recommend the full course PKG.
Art Supplies: We do not provide materials for any of our online art classes, however we have outlined a simple and inexpensive material lists to make the experience easy for students to purchase online. Please follow the directions on our Art Supplies page, by scrolling to your preferred class choice, all materials are available for purchase online. We also encourage the use of non traditional materials, for example for any mixed media or painting class we welcome you to use old household items and recycled matter for example, lids, colored papers, threads, yarn, wool, magazines, egg cartons
Online Class Cancellations
If you are signing up for an online session, we require you to register ahead of time, for any online class via the Zoom invitation that will be emailed to you after your register.
Our online sessions run to standard eastern NY Time, so if you are joining from another location, please make sure you are prepared.
We do NOT offer any rescheduling or refunds on online programing. We recommend preparing for your camp session at least 5/ 10 minutes before your it begins to troubleshoot any technical issues that might arise. Please check out our Help with Zoom page if you are unfamiliar with how it works. We lock all ONLINE sessions after 15 minutes, so if you have not joined by that time you will be marked as a no show and forfeit any right to rescheduling your session.
If you register and do not join your scheduled online class you will NOT be credited for the class or have the option to reschedule. We are sorry for this strict and hard rule at this time but in order for us to cover our costs, as we book our teachers in advance and have them in place for the session. Our instructors are professional teaching instructors and we cannot cancel an instructor last minute.
We are unable to reschedule classes to suit personal schedules. If you expect you might have difficulty committing to enrolling to an ongoing schedule, we suggest signing up for individual dates so you can sign up last minute.
If enrollment goals are not met, the course may be cancelled up to 48 hours prior to the online class. We will notify you to reschedule the class to an alternative upcoming date or give you the option to transfer into another class. Or we can offer you a class credit which can be used within a six month period.
On occasion, a course start-date may be pushed back if enrollment goals are not met. In this instance, you will receive a credit for the price of the class that did not take place.In the event of a total class cancellation due to unforeseen circumstances, and if a student is unable to switch into another class offering, a full refund will be granted.
Camp Cancellation & rescheduling
We do not offer refunds on camps.Our in-studio Camp spots are extremely limited, so if you booked a camp spot, and don’t show up, we cannot release the spot to another camper on our list so you will be charged and marked as a no show.
If you need to cancel your enrollment in a camp, please let us know at least 1 week in advance, we can issue you with a credit minus the admin $75/Full Camp 1 WK Camp PKG.
We do not reschedule single day camps.
If notification of cancellation is NOT made within prior to this 1 week period we will not be able to issue you with a credit and you will be charged for your session regardless of your non-attendance. If you need to re-schedule your scheduled camp date (s) please email the studio your request. We will do our best to schedule you in a camp hat has availability, or the txt available option. Please note we do not accept last minute phone calls or texts or any verbal notification with any member of our staff. All requests to cancel or reschedule any camp date (s) must be received by email as per above directions.
Class Cancellations by our studio
Although course cancellation at Creatively Wild Art Studio are quite rare, Creatively Wild Art Studio reserves the right to cancel classes and makes every effort to notify students in advance.
However, if enrollment goals are not met, a course may be cancelled up to 48 hours before the first scheduled class. We will notify you to reschedule the class to an alternative upcoming date or give you the option to transfer into another class. Or we can offer you a class credit which can be used within a six month period.
On occasion, a course start-date may be pushed back if enrollment goals are not met. In this instance, you will receive a credit for the price of the class that did not take place.In the event of a total class cancellation due to unforeseen circumstances, and if a student is unable to switch into another class offering, a full refund will be granted.
In the event of severe weather conditions, Creatively Wild Art Studio will follow the NYC public school closing, and classes will be re-scheduled at the discretion of our Director.
Private Class Cancellations
In the event that you need to postpone a private art class, please notify us by email at least 48 hours in advance of your class. If cancellation is NOT made within 48 hours, you will be charged for your session regardless of your non-attendance as we will have booked an Instructor to teach you and it will be too late for us to cancel. Appointments canceled within 48 hours of your scheduled appointment are non-refundable or transferable. We do not accept last minute phone calls or emergency texts to instructors or any member of our staff, you will still be charged for your session.
Party or Special Event Cancellations
In the event that you need to cancel or reschedule a confirmed private party event at Creatively Wild Art Studio , please let us know by email at least 5 business days in advance. We will do the best we can to accommodate your re- scheduling needs for your event. Please note we charge a $195 rescheduling fee. Please note our party bookings fill up months in advance, so any cancellations within 5 business days of your event are non-transferable and non-refundable.
REFUNDS
Class tuition is non-refundable and non transferable. No refunds will be issued after registration and payment. In case of a Medically Certified illness, a credit will be issued after receipt of your physician’s documentation. The value of the credit will be for the balance of the remaining class sessions with an additional deduction of a $150 registration fee. Credit may be used towards any offerings at Creatively Wild Art Studio for up to 6 months from your original sign up date.
Admin processing fees are deducted as well as any classes taken from the total refund. $25 OFF any single day sign up & $75 for Full Class PKG.
If after your first class you are dissatisfied with the quality of your course, a written note must be submitted within 3 business days of your first class. After receiving your note, refund of class tuition will be reviewed by our director. If a refund is granted, Please note processing of refunds requires 8-10 weeks.
Storage & Property
CWAS is not responsible for work left in the studio for extended long periods of time. If your canvas is drying, in the case of a large painting or oil painting, of course we will keep it for you until your next session if you are signed up for a full class course we will keep it for that time period. If you only signed up for a single date class, make sure you pick up your work within a week of your class. All work must be collected within a 1 week period. If you cannot pick up your work during this time period, you will need to email the studio manager to notify us on the pick up date. If we do not hear from you, your canvas will be recycled. All work must have your name on it in order for us to hold it for you. We are not responsible for work left in our studio over the 1 week time period since your completed session.
Children & Supervision
Creatively Wild Art Studio does not accept responsibility for children except when under supervision of the appropriate employee in our art studio during registered Classes, Camps or Private Art Classes. Supervision is available only at our location during the specific program's hours. Creatively Wild Art Studio will not be held responsible for a child if he/she arrives early or stays late. We are only responsible during the specified program times. Parents are responsible for notifying the studio of a child's absence prior to the registered class or camp. Any special requests or circumstances, including allergies, late arrival, early or late pickup relating to arrival or departure to any children's program. For parents with children with any physical disabilities or special needs, please email us any requests prior to class start date so we can assist you.
Creatively WILD Practices & Policies
Creatively Wild Art Studio reserves the right to remove any person(s) from its premises or exclude from membership or activities, anyone it deems necessary, that violates Creatively Wild Art Studio practices and policies. This includes, but is not limited to, anyone who disrupts a program or anyone who fails to abide by the studio's rules or practices.
Children/Teens/Toddler and Adult/or their Art work may be photographed during the course of activities and programs. These photographs may appear in Creatively Wild Art Studio's promotional materials, such as our Website, or Social Media. No child/teen/toddler/adult whose photograph is used will be identified by name, nor will any compensation be extended for such use.
